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Check-in
20Apr2025Select date
Check-out
21Apr2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

255 28 Th St Sw, Grand Rapids, Michigan, United States of America, 49548

131 Hotel-Plaza, a 2-star accommodation in Grand Rapids, Michigan, features a state-of-the-art banquet and meeting center with 3 dedicated rooms. The hotel offers complimentary wireless internet access and a modern business center.

Modern Room Amenities

80 air-conditioned rooms at 131 Hotel-Plaza come with pillow-top beds, refrigerators, and microwaves. Private bathrooms include shower/tub combinations with complimentary toiletries and hair dryers.

No Dining Information

No dining facilities are mentioned in the provided information.

Fitness and Recreation

The hotel features an indoor pool, spa tub, and 24-hour fitness center. A 24-hour front desk and luggage storage services are available.

Transit Connections

Located 12.5 miles from Gerald R. Ford International Airport and 3.5 miles from Grand Rapids Amtrak. The 131 Hotel Plaza provides access to Downtown Market and Van Andel Arena within a 10-minute drive.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
King Room
Max:
4 persons
220 sq. feet 
Bed options:
1 King Size Bed
Shower
Coffee machine
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Double Room
Max:
4 persons
205 sq. feet 
Bed options:
2 Double beds
Shower
Coffee machine
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King Room
Max:
2 persons
205 sq. feet 
Bed options:
1 King Size Bed
Pool view
Shower
Coffee machine
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Price and Room Availability Calendar

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Getting around

Available transportation options

City Center
Grand Rapids 2.8 mi
Airports
Gerald R. Ford International (GRR) 9.4 mi
Muskegon County (MKG) 42.0 mi
Train
Grand Rapids Amtrak Station 3.0 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • Free Wi-Fi
  • Parking lot
  • Safe deposit box
  • Rooms/ Facilities for disabled
  • Elevator

Sports & Fitness

  • Exercise gym

Dining

  • Breakfast
  • Restaurant
  • Bar/ Lounge area

Spa & Leisure

  • Swimming pool

Room features

  • Air conditioning
  • Dressing area
  • Ironing facilities

Media

  • Television
  • Telephone
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Location

255 28 Th St Sw, Grand Rapids, Michigan, United States of America, 49548
Map view
255 28 Th St Sw, Grand Rapids, Michigan, United States of America, 49548
Nearby
2401 Buchanan Ave SW
Plaster Creek Family Park
3000 ft
340 32nd St SE
Hillcroft Park
3800 ft
Restaurants
Bosna Express
1100 ft
128 28th St SW
Chinatown Restaurant
1400 ft
69 28th St SW
Villa Pizza#1
2500 ft
2844 Division Ave S

Reviews and Ratings

Feedback from previous guests about their experience.
48%
enjoyed the hotel and would happily return
5.0/10
Guest rating
Rooms
5.0
Location
5.0
Service
5.8
Dining
6.0
Guest reviews
5.0/10
based on 5 reviews
5.4
5.4/10 based on 58 reviews
Ricky
United States of America, February  2025
6.4/10

The hotel has a fantastic recreation area that kept my family entertained, and the staff truly made an effort to provide a pleasant stay. However, the property is in need of significant renovations, and the noise and smoke from the nearby lounge made it less enjoyable, especially in our room. Overall, while the recreation area is great for families, many aspects of the hotel require attention.

Rooms
5.0
Our room looked onto the parking lot, and it had an outdated and neglected feel with peeling wallpaper and lingering smoke odor. I would rate the rooms a 4/10 due to cleanliness issues and noise disturbances.
Service
8.0
The staff was genuinely friendly and attentive, doing their best to make our stay enjoyable despite the challenges. I would rate the service an 8/10 for their effort and responsiveness.
Location
5.0
The hotel is in a rougher area of Grand Rapids, with a tough-looking crowd nearby. While I didn't feel unsafe, I was cautious about my belongings, so I would rate the location a 5/10.
Dining
6.0
The buffet had potential, but it was only remade after we highlighted issues with the food. I’d give the dining experience a 6/10 due to its inconsistency.
Facilities
9.0
The recreation area was impressive and well-kept, featuring games, mini-golf, and a pool that kids would love. I rate the facilities a solid 9/10 for family activities.
Catherine
United States of America, February  2025
5.0/10

My recent stay at this hotel was quite disappointing. The rooms were in poor condition, with stains and odors that made it hard to feel comfortable. The check-in process was frustratingly slow, and the overall atmosphere felt unsafe with people wandering in and out of the lobby. It’s a shame because it used to be a fun place for family trips, especially with the pool area on the top level, but now it's just not worth it.

Rooms
5.0
The rooms were run down, with peeling walls and unpleasant odors. I felt they were not clean or inviting at all.
Service
5.0
Service was a huge letdown, with long waits and unhelpful staff. After experiencing issues, I struggled to get any form of assistance.
Location
Dining
Facilities
5.0
Facilities were lacking cleanliness and maintenance. The pool area was especially uninviting due to bad smells and hygiene concerns.
Bruce
United States of America, January  2025
5.0/10

My stay at this hotel was quite unsettling. While the room was spacious and nice, the overall experience left a lot to be desired. The noise level at night made it hard to feel safe, and cleanliness was a major issue. The front desk staff tried to help, but it wasn't enough to overcome the negatives. It's clear that some serious improvements are needed.

Rooms
5.0
The room was spacious, offering a king bed, a couch, and plenty of light. However, there were evident cleanliness issues.
Service
6.0
The front desk staff were kind and helpful, but their efforts couldn't mask the issues with the hotel.
Location
5.0
The location can be convenient, but the issues with safety due to nearby nightlife were concerning.
Dining
Facilities
5.0
Facilities left much to be desired, especially the cleanliness and maintenance of common areas.
Janet
United States of America, December  2024
5.2/10

This hotel experience was quite disappointing for me. While the location gave some quietness after the pool closed, the room was outdated and not thoroughly clean. There were some positives, like decent water pressure in the shower, but the overall feel of the place was dingy and definitely not worth the price I paid. If you're considering staying here, I'd suggest looking at other options first.

Rooms
5.0
The room was outdated and had various cleanliness issues.
Service
5.0
I didn't receive any noteworthy service during my stay.
Location
7.0
The location was relatively quiet, especially after pool hours.
Dining
Facilities
5.0
The pool area needs significant updating.
Doug
United States of America, September  2024
6.0/10

This hotel has a fantastic recreation area that's perfect for families, with plenty of games and activities to enjoy. The staff is impressively dedicated and friendly, making guests feel special throughout their stay. However, the rooms and overall property are showing signs of neglect, with peeling wallpaper and older linens. Additionally, the surrounding area felt a bit rough, making us feel uneasy at times during our stay.

Rooms
5.0
The room had a neglected look, with peeling wallpaper and older linens. Our view overlooked the parking lot, which was quite noisy at night.
Service
9.0
The staff was incredibly friendly and attentive, even going out of their way to improve our dining experience when needed.
Location
5.0
The hotel is located in a rougher area of Grand Rapids, which felt less welcoming at night with a tougher crowd around.
Dining
Facilities
7.0
The recreation area on the fifth floor is well-designed and provides various fun activities, but the hotel overall needs significant renovation.
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Rooms and Guests2 Guests, 1 Room